Last updated: 22nd January 2025
At FluentPaths.com (operated by Language Services & Translations), we are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This privacy policy explains how we collect, use, store, and protect your personal information in compliance with the General Data Protection Regulation (GDPR).
1. Introduction
By using our website and services, you agree to the terms outlined in this Privacy Policy. We value your trust and are dedicated to keeping your information safe and secure. If you have any questions regarding this Privacy Policy or your personal data, you can contact us at:
Email: patry90@icloud.com
Address: Roma, Italy
2. Information We Collect
We collect the following types of personal information to provide our services effectively:
- Personal Identification Information: Name, email address, phone number, and mailing address.
- Payment Information: Payment details such as credit card information or billing address (through third-party payment processors).
- Professional and Educational Information: For language courses, translations, proofreading services, and AI evaluations, we may collect information related to your profession, industry, language proficiency, and course preferences.
- Usage Data: Information about how you use our website, including IP address, browser type, device information, and activity on the site.
- Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to enhance your user experience.
3. How We Use Your Information
We use the personal data you provide for the following purposes:
- To Provide Services: To offer translation, proofreading, language classes, and AI evaluations, and to communicate with you about the progress and results of these services.
- To Process Payments: To process your transactions and ensure smooth payment for the services you request.
- To Improve Our Services: To understand how users interact with our website and enhance your experience.
- To Communicate with You: To send you updates, promotional offers, or respond to your inquiries or feedback.
- To Comply with Legal Obligations: To ensure compliance with applicable laws, regulations, and legal processes.
4. Legal Basis for Data Processing
In accordance with the GDPR, we process your personal data based on the following legal grounds:
- Contractual Necessity: We process your personal data to fulfill our contract with you (for example, to deliver our language services or process payments).
- Legitimate Interests: We process your data based on legitimate interests, such as improving our services and ensuring effective communication.
- Consent: Where required, we may seek your consent to collect and process certain types of personal data (such as for marketing communications). You may withdraw your consent at any time.
- Legal Obligation: We may process your data when required to comply with legal or regulatory obligations.
5. Sharing Your Information
We do not sell, rent, or trade your personal data. However, we may share your data with trusted third parties in the following circumstances:
- Service Providers: We may share your data with third-party service providers who assist us with payment processing, website hosting, email communications, or other technical support functions.
- Legal Compliance: We may disclose your personal information if required to do so by law or in response to valid legal requests, such as a subpoena or government inquiry.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction.
6. Data Retention
We retain your personal data for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. If you no longer wish to receive communications from us or use our services, you may request to have your personal data deleted (subject to applicable retention periods for legal or business purposes).
7. Your Rights Under GDPR
As a data subject under the GDPR, you have the following rights regarding your personal data:
- Right to Access: You have the right to request copies of your personal data.
- Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data.
- Right to Erasure: You have the right to request deletion of your personal data, under certain conditions.
- Right to Restriction of Processing: You have the right to request restrictions on how we process your personal data, under certain circumstances.
- Right to Data Portability: You have the right to request a transfer of your personal data to another organization or to you, in a structured, commonly used, and machine-readable format.
- Right to Object: You have the right to object to the processing of your personal data, particularly in relation to direct marketing.
If you wish to exercise any of these rights, please contact us at patry90@icloud.com.
8. Security of Your Information
We take the security of your personal data seriously and use industry-standard security measures, including encryption and secure servers, to protect your data from unauthorized access, alteration, or disclosure. However, please note that no data transmission over the internet or electronic storage method can be completely secure.
9. International Transfers of Data
As our services are provided globally, your personal data may be transferred to, stored, or processed outside the European Economic Area (EEA). In such cases, we will ensure that appropriate safeguards are in place to protect your data, in accordance with GDPR requirements.
10. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve user experience, analyze site traffic, and personalize content. You can control the use of cookies through your browser settings. For more information, please review our [Cookie Policy].
11. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We will notify you of any significant changes by posting the updated policy on this page and updating the “Last Updated” date.
12. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your personal data, please contact us at:
Email: patry90@icloud.com
Address: Roma, Italy
By using FluentPaths.com, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.